Sovra Privacy Policy

1. Information We Collect

We may collect the following categories of information when you use Sovra:

Personal Information You Provide

• Name, email address, phone number.
• Government-issued ID and related KYC details, provided through our verification partners.

Transaction Information

• Wallet addresses created through our app.
• Records of deposits, withdrawals, and yield-related transactions.
• Metadata such as timestamps and transaction values.

Technical Information

• Device identifiers, IP address, operating system, and basic app diagnostics.
• Optional analytics (if enabled in the future) to improve user experience.

Communications

• Messages you send to Sovra via support, feedback, or in-app requests.

2. How We Use Information

We use the information collected to:

• Operate and provide Sovra's self-custody savings services.
• Comply with legal and regulatory requirements, including KYC/AML.
• Facilitate transactions between fiat and stablecoins.
• Detect and prevent fraud, abuse, or security threats.
• Communicate important service updates and required notices.

We do not use your information for third-party advertising.

3. How We Share Information

We never sell your personal information. Sovra may share information only in limited cases:

• Service Providers: With trusted vendors for identity verification, payments, and secure hosting.
• Regulators/Authorities: Where required by applicable law or to comply with AML obligations.
• Corporate Events: In the case of a merger, acquisition, or restructuring.
• With Your Consent: Where you authorize sharing.

4. Data Retention

We retain your information for as long as necessary to provide services and meet legal obligations.

• Certain records (e.g., KYC/AML) may be retained even after account closure, as required by law.
• Otherwise, you may request deletion of your account and personal data at any time (see Section 6).

5. Security

We apply strict technical and organizational safeguards to protect your data, including:

• End-to-End Encryption: Only you can authorize transactions from your wallet.
• Multi-Party Computation (MPC) Technology: Ensures Sovra never holds your private keys.
• Multi-Factor Authentication: Adds extra protection to account access.
• AWS Secure Hosting: Data is stored on secure servers with industry-standard protections.

No method of storage or transmission is fully immune from risk, but Sovra continually reviews and upgrades its practices.

6. Your Rights

You may exercise the following rights, subject to legal limitations:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated personal data.
• Restriction/Objection: Limit or object to certain processing.

To exercise your rights, contact us at support@sovra.finance.

7. International Data Transfers

Sovra may process and store data in the United States or other jurisdictions. When transferring data internationally, we apply safeguards to protect your information consistent with global standards.

8. Children's Privacy

Sovra is not directed to anyone under 18. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy as our services or applicable laws evolve. If material changes occur, we will notify you through the app or by email.

10. Contact Us