Sovra Terms of Service

1. Acceptance of Terms

By accessing or using the Sovra mobile application, website, or related services (the "Services"), you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services. Your continued use after any update constitutes your acceptance of the revised Terms.

2. Definitions

For purposes of these Terms:

• "Account" means your Sovra account or wallet.
• "Digital Assets" means supported cryptocurrencies or stablecoins (including USDC) held or transmitted via the Services.
• "DeFi Protocols" refers to third-party decentralized finance protocols through which Sovra may facilitate yield generation.
• "Fiat Services" means on-ramp or off-ramp functions converting fiat currency to or from Digital Assets.
• "Wallet" means your self-custodial wallet linked to Sovra, controlled solely by your private keys.

3. Eligibility & Restricted Jurisdictions

You may use the Services only if you:

• Are at least 18 years old and have the legal capacity to enter into a binding contract;
• Are not a citizen of, located in, incorporated in, or otherwise subject to the jurisdiction of any country or territory that is the subject of comprehensive U.S., EU, or UN sanctions (including but not limited to Iran, North Korea, Cuba, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); and
• Use the Services only in compliance with applicable local laws and regulations, including any restrictions on digital asset activities or the use of third-party on-ramp/off-ramp providers.
• Are not a person or entity listed on any sanctions or watchlist maintained by OFAC, the EU, or the United Nations.
• By using Sovra, you represent and warrant that you meet these requirements. Sovra does not itself process, hold, or transmit fiat currency. All fiat purchases, sales, or conversions are conducted directly with licensed third-party providers (such as Unlimit) under their own regulatory authorizations and terms.

4. User Representations and Warranties

By using the Services, You represent and warrant that:

• All information you provide is true, accurate, and complete;
• You own or lawfully control the Digital Assets you use with Sovra;
• You will comply with all applicable laws (including anti-money-laundering, sanctions, and tax regulations);
• You are not using Sovra for or on behalf of any third party unless expressly authorized; and
• You understand and accept the technological and financial risks associated with blockchain-based assets.

5. Identity Verification and Compliance

You may create a Sovra wallet and access certain features without completing identity verification. However, if you wish to fund your account with fiat currency, withdraw fiat, or use Sovra's on-ramp/off-ramp services, you must complete Know Your Customer (KYC) checks through our third-party verification partners.

Sovra may suspend or restrict your use of the Services if you fail or refuse to complete such verification, or if required by applicable law.

By submitting information for verification, you authorize Sovra and its service providers to collect, process, and retain personal data as necessary for compliance with applicable laws.

Sovra may suspend or restrict your access if verification cannot be completed or if required by law, regulation, or competent authority.

6. No Guarantee of Yield

Sovra facilitates access to third-party decentralized finance protocols that may generate yield on digital assets. Any displayed annual percentage yield ("APY") is indicative only, may change at any time, and is not guaranteed.

Sovra does not control the operation of such protocols and does not warrant their performance, security, or continued availability. You acknowledge that you bear all risks associated with yield generation.

Accordingly, by using the services you acknowledge that:

• Returns depend on market conditions, protocol performance, and borrower demand;
• Sovra does not guarantee principal or yield;
• Smart contracts may fail or be exploited, resulting in partial or total loss of funds.

7. Risk of Loss & Limitation of Liability

Sovra is a self-custody platform. You — not Sovra — control your wallet and digital assets. Sovra never has access to your private keys or the ability to move your funds.

By using the Services, you acknowledge and agree that:

• Sovra is not responsible for losses due to user error (e.g., lost credentials, incorrect wallet addresses), blockchain failures, smart contract vulnerabilities, market volatility, or third-party actions;
• Sovra does not guarantee uninterrupted access, minimum yield, or any level of performance;
• You are solely responsible for safeguarding your wallet, recovery credentials, and devices;
• You are responsible for complying with applicable laws, including AML, sanctions, and tax obligations; and
• Sovra cannot recover lost credentials, reverse transactions, or provide insurance against loss.

Certain Sovra Services may include access, integration, or redirection to third-party service providers that facilitate the purchase or sale of digital assets using fiat currency (each, an "On-Ramp" or "Off-Ramp Provider"). You acknowledge and agree that:

• Such providers are independent third parties and are not operated, controlled, or endorsed by Sovra;
• Sovra does not act as an intermediary, broker, guarantor, or custodian for any transaction executed through an On-Ramp or Off-Ramp Provider;
• All transactions, communications, and disputes related to your use of any On-Ramp or Off-Ramp Provider are strictly between you and that provider; and
• Sovra does not determine or influence the terms, exchange rates, fees, settlement times, or other conditions applied by any On-Ramp or Off-Ramp Provider.

To the fullest extent permitted by law:

• Sovra disclaims all liability for any damages, losses, or claims arising from or related to your use of any On-Ramp or Off-Ramp Provider or their services;
• Sovra shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including loss of profits, data, or goodwill;
• Sovra's total liability for all claims shall not exceed the total fees paid by you to Sovra during the preceding twelve (12) months; and
• Sovra is not responsible for losses arising from blockchain failures, protocol bugs, market volatility, or user error.

8. No Banking, Insurance, or Investment Services

Sovra is a technology platform, not a bank, broker, trust company, investment adviser, financial institution or custodian. The Services are not financial products regulated or insured by any government agency.

• No Deposit Insurance: Balances held through Sovra are not insured by the FDIC, any central bank, or any government-backed insurance scheme.
• No Investment Advice: Information provided in Sovra (including displayed APY or other figures) is for informational purposes only and does not constitute financial, legal, or tax advice.

AS SUCH, YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR INVESTMENT DECISIONS AND TAX OBLIGATIONS.

9. Prohibited Uses

You agree not to use Sovra for unlawful, abusive, or harmful purposes. Without limitation, you may not use Sovra to:

• Violate any applicable law, sanction regime, or regulation;
• Engage in or facilitate money laundering, terrorist financing or financial crime;
• Evade sanctions or transact with sanctioned persons or entities;
• Commit fraud, scams, or deceptive practices;
• Fund or facilitate illegal gambling, narcotics, or weapons proliferation;
• Spread malware, ransomware, or other harmful code;
• Interfere with the security, functionality, or integrity of Sovra.

Sovra may immediately without prior notice suspend or terminate your use of the Services if we reasonably suspect prohibited activity.

10. Suspension & Termination

Sovra may suspend, restrict, or terminate your access to the Services if:

• We reasonably suspect you have violated these Terms, applicable law, or our Prohibited Uses policy;
• We are required to do so by law, regulation, or lawful authority; or
• Continuing to provide Services would create unacceptable legal or regulatory risk.

Where reasonably possible, Sovra will provide you with notice before suspension or termination. Certain obligations (including Risk of Loss, Liability, and Governing Law) survive termination.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sovra, its affiliates, officers, employees, agents, and service providers from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• your use of the Services;
• your breach of these Terms;
• your violation of any law or rights of a third party; or
• your interaction with any third-party service.

12. Service Availability

Sovra does not guarantee uninterrupted or error-free operation. Services may be suspended or limited due to maintenance, upgrades, security reviews, network congestion, or events beyond Sovra's control.

You acknowledge that Sovra is not liable for losses caused by service interruptions, and transactions during downtime may be delayed, cancelled, or rejected. Sovra may modify or discontinue all or part of the Services at any time, with reasonable notice where practicable.

13. Third-Party Services

Sovra integrates with independent third-party providers (e.g., identity verification, payments, on/off-ramps, DeFi protocols). These services are outside Sovra's control.

You acknowledge that:

• Sovra is not responsible for the availability, performance, or security of third-party services;
• Sovra does not guarantee or endorse such third parties;
• Your use of third-party services may be subject to separate terms and policies; and
• Sovra may suspend or modify integrations without liability if required for technical, legal, or regulatory reasons.

14. Governing Law & Dispute Resolution

These Terms and any disputes arising from them are governed by the laws of the State of Delaware, without regard to conflicts of law.

Any dispute, claim, or controversy ("Dispute") will be resolved exclusively by final and binding arbitration under the rules of the American Arbitration Association (AAA), by a single arbitrator in Wilmington, Delaware.

• All Disputes must be brought individually, not as part of a class or collective action.
• The arbitrator has authority to decide disputes over enforceability of this arbitration clause.
• Judgment on the award may be entered in any court of competent jurisdiction.

If arbitration is found unenforceable, Disputes will be heard exclusively in state or federal courts in Wilmington, Delaware.

15. Updates to These Terms

Sovra may update these Terms from time to time. Material changes will be notified in-app or by email. Continued use of the Services after changes take effect constitutes your acceptance of the updated Terms.

16. Assignment

Sovra may assign or transfer its rights and obligations under these Terms without notice.

You may not assign or transfer your rights or account to any third party.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and any additional notices or disclosures provided through the Services, constitute the entire agreement between you and Sovra and supersede any prior understandings.

19. Contact